Privacy Policy

At Neon Vibes®, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://monteneoncy.com/, and make purchases from our online store. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

a. Personal Identification Information

When you place an order or register an account, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely by our payment partners)

b. Usage Data

We may collect information on how our website is accessed and used, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Unique device identifiers

This data helps us analyze trends, administer the site, and improve user experience.

c. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize your preferences and tailor our services accordingly. You can control cookie settings through your browser, but disabling cookies may affect certain functionalities of our site.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Processing and fulfilling orders

  • Communicating with you about your orders and inquiries

  • Improving our website and services

  • Personalizing your experience

  • Sending promotional emails (with your consent)

  • Complying with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting business, such as:

  • Payment processors

  • Shipping and delivery services

  • Marketing and advertising partners

These third parties are obligated to keep your information confidential and use it solely for the purposes we specify.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Correct any inaccuracies in your personal data.

  • Erasure: Request the deletion of your personal data.

  • Restriction: Limit the processing of your personal data.

  • Objection: Object to the processing of your personal data.

  • Data Portability: Receive your personal data in a structured, commonly used format.

To exercise these rights, please contact us at info@neonvibes.co.uk. We will respond to your request within a reasonable timeframe.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@neonvibes.co.uk

Phone: [Insert phone number]

Address: [Insert physical address]